Out of Hours and Emergencies
When the surgery is closed, calls are diverted to NHS 24 who will ensure that you receive advice and/or treatment as required. You can call them directly on: 08454 24 24 24
NHS 24 is a new telephone health advice and information service. Whatever the problem, you can talk confidentially to their nurses or health information advisors who will help you get the right care from the right people at the right time.
Be ready to give the following details:
– your telephone number
– the nature of the emergency
– the patient’s name and date of birth
– the patients address and the address from which you are ‘phoning
Please note that out of hours services are for serious and urgent problems that cannot wait until the surgery re-opens.
If you are calling from a mobile phone or a landline with an answerphone, please ensure that this facility is switched off. NHS 24 Now in Glasgow Round the clock health advice and support
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